Frequently Asked Questions (FAQ) - IV The Moment Photography and Films

1. What services do you offer? IV The Moment specializes in photography and videography services for weddings, corporate events, and various special occasions. We capture the essence and emotions of your event to create timeless memories.

2. What types of events do you cover? We cover a wide range of events including weddings, engagement parties, corporate events, conferences, galas, birthdays, and more. Our team is experienced in capturing both intimate gatherings and large-scale celebrations.

3. How far in advance should I book your services for my event? We recommend booking our services as early as possible to ensure availability for your desired date. Popular dates, such as weekends and holidays, tend to fill up quickly. However, we also accommodate last-minute bookings based on availability.

4. Can I customize my photography and videography package? Yes, we offer customizable packages to suit your specific needs and preferences. Whether you require additional coverage hours, multiple photographers/videographers, or special editing requests, we can tailor a package to fit your requirements.

5. What is included in your wedding photography/videography package? Our wedding packages typically include coverage of the ceremony, reception, bridal party portraits, candid moments, high-resolution digital images, and a selection of edited videos capturing the highlights of your day. Additional services such as engagement sessions and albums are also available.

6. Do you offer destination wedding services? Yes, we are available to travel for destination weddings both domestically and internationally. Additional travel fees and accommodations may apply, depending on the location of your event.

7. How long does it take to receive my edited photos/videos? The turnaround time for edited photos and videos varies depending on the scope of the project and our current workload. Generally, clients can expect to receive their edited photos within 4-6 weeks and videos within 6-8 weeks after the event.

8. Do you provide a sneak peek or preview of the images/videos before final delivery? Yes, we often provide clients with a sneak peek or preview of a selection of edited images/videos within a few days after the event. This gives you a glimpse of the final product and allows for any feedback or adjustments before full delivery.

9. How do I secure my booking with IV The Moment? To secure your booking, we require a signed contract and a non-refundable deposit. The remaining balance is due on or before the event date. We accept payments via cash, check, or electronic transfer.

10. What measures do you take to ensure the privacy and security of my photos/videos? We take the privacy and security of your photos/videos seriously. We store all files securely and only share them with authorized personnel involved in the editing and delivery process. We also provide clients with options for password-protected online galleries and encrypted file transfers for added security.

If you have any additional questions or inquiries not addressed in our FAQ, please feel free to reach out to us directly. We are here to assist you and make your photography and videography experience with IV The Moment unforgettable.